TERMS AND CONDITIONS FOR THE g’tea! ‘GIFT IN PACK’ PROMOTION

 

1. General Provisions

1.1. The organiser of the promotion named ‘GIFT IN PACK’ is Sun Generation (UK) Limited, Market House, 10 Market Walk, Saffron Walden, Essex, England, CB10 1JZ, United Kingdom, email: enquiries@sun-generation.co.uk (the ‘Organiser’).

1.2. The ‘GIFT IN PACK’ Promotion consists of the inclusion of a g’tea! teaspoon into the packs of g’tea! tea referred to in clause 5 of these Terms and Conditions.

1.3. The purpose of the Promotion is to build and maintain consumer awareness of and loyalty to g’tea! products, and to support their sales through a special offer for consumers.

1.4. Participation in the Promotion is free of charge and voluntary, subject to the purchase of a Promotional Product.

 

2. Definitions

2.1. Promotion means a promotional and marketing activity involving the sale of g’tea! tea with an accompanying g’tea! teaspoon, intended to promote g’tea! tea among consumers and to stimulate sales.

2.2. Promotional Product means an individual g’tea! tea product participating in the Promotion, as listed in clause 5 of these Terms and Conditions, the packaging of which contains information about the Promotion and an image of the teaspoon.

2.3. Gift means the g’tea! teaspoon included with a Promotional Product, as detailed in clause 9 of these Terms and Conditions.

2.4. Participant means an individual who has the legal capacity to enter into a contract under the law applicable to them, who accepts these Terms and Conditions and has purchased a Promotional Product during the Promotion Period.

 

3. Promotion Period

3.1. The Promotion will run while stocks of the Promotional Products last. The production date and best-before date of each product are stated on the product packaging.

 

4. Availability of and Amendments to the Terms and Conditions

4.1. These Terms and Conditions are available for review on the Organiser’s website at https://g-tea.co.uk .

4.2. The Organiser may amend these Terms and Conditions during the Promotion Period only where there is a valid reason to do so (including changes in applicable law, the correction of errors, or changes to the manner in which the Promotion is administered). Any such amendment shall not apply retrospectively to Promotional Products already purchased and shall not reduce or affect the statutory rights of Participants. Amendments take effect when published online at https://g-tea.co.uk .

 

5. Range of Promotional Products

The list of Promotional Products includes the following items:

g’tea! FLY FUSION collection

• g’tea! GRAPEFRUIT & MANGO TRIP, 20 x 1.5 g in enveloped tea bags.
• g’tea! MELON & LIME DREAM, 20 x 1.5 g in enveloped tea bags.
• g’tea! MIX FUSION, NATURALLY FLAVOURED TEAS, 4 x 7 x 1.5 g in enveloped tea bags.

g’tea! GREAT VIBE collection

• g’tea! CHOCOLATE & VANILLA naturally flavoured black tea, 20 x 1.5 g in enveloped tea bags.
• g’tea! SUNNY CITRUS fruit and herbal blend, 20 x 1.5 g in enveloped tea bags.
• g’tea! CREAMY STRAWBERRY naturally flavoured herbal blend with green tea, 20 x 1.5 g in enveloped tea bags.
• g’tea! SWEET PEAR & PLUM naturally flavoured black tea, 20 x 1.5 g in enveloped tea bags.
• g’tea! GOLDEN MAPLE naturally flavoured black tea, 20 x 1.5 g in enveloped tea bags.
• g’tea! FRUIT & HERBS COLLECTION, 20 enveloped tea bags (4 blends x 5 enveloped tea bags).
• g’tea! DESSERT COLLECTION, 20 enveloped tea bags (4 blends x 5 enveloped tea bags).

 

6. Conditions of Participation

6.1. To participate in the Promotion, a Participant must purchase a Promotional Product whose packaging contains information about the Promotion and an image of the Gift.

6.2. The purchase of a Promotional Product does not require the Participant to make any additional payments connected with participation in the Promotion, other than payment of the retail price of the Promotional Product.

6.3. The purchase of a Promotional Product constitutes the Participant’s acceptance of the terms of the Promotion set out in these Terms and Conditions.

 

7. Complaints Relating to the Promotion

7.1. Any complaints relating to the running of the Promotion may be submitted by a Participant in relation to a Promotional Product:

• in writing to: Sun Generation (UK) Limited, Market House, 10 Market Walk, Saffron Walden, Essex, England,
• CB10 1JZ, United Kingdom;
• by email to: enquiries@sun-generation.co.uk.

7.2. The person submitting a complaint must provide their details (first name and surname, postal address or email address) and the reason for the complaint.

7.3. The Organiser will respond to a complaint by post or email within 14 days of receipt.

 

8. Protection of Personal Data

8.1. Participation in the Promotion does not require Participants to provide any personal data, except in connection with complaints or claims.

8.2. Except in connection with complaints or claims, the Organiser will not collect, process or store Participants’ personal data.

8.3. The controller of the personal data of Participants who submit a complaint and/or a claim is Sun Generation (UK)
Limited, Market House, 10 Market Walk, Saffron Walden, Essex, England, CB10 1JZ, United Kingdom, email
enquiries@sun-generation.co.uk.

8.4. Personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.

8.5. Personal data is processed for the purpose of reviewing complaints and claims, and for establishing, investigating, pursuing or defending against claims connected with the Promotion.

8.6. To obtain further information or to submit requests concerning the processing of personal data, Participants may contact the controller by post at: Sun Generation (UK) Limited, Market House, 10 Market Walk, Saffron Walden, Essex, England, CB10 1JZ, United Kingdom, or by email at: enquiries@sun-generation.co.uk.

 

9. The Gift

9.1. Characteristics of the Gift
As part of the Promotion, each purchaser of a Promotional Product receives a branded g’tea! teaspoon with the following characteristics:

• Material: stainless steel 410/13-0 (Cr 12-13%).
• Dimensions: length 138 mm; width of scoop 30 mm.
• Weight: approximately 27 g.
• Colour: metallic silver.
• Design: engraved with the g’tea! logo.

9.2. Food contact safety

9.2.1. The spoon is manufactured in accordance with applicable UK legislation relating to materials and articles intended to come into contact with food, including assimilated Regulation (EC) No 1935/2004 and assimilated Regulation (EC) No 2023/2006 on Good Manufacturing Practice for materials and articles intended to come into contact with food, as applicable, and is intended to ensure:

• no transfer of harmful substances into drinks or food;
• preservation of the taste and aroma properties of products; and
• compliance with the principles of Good Manufacturing Practice (GMP).

9.3. Labelling and certification

9.3.1. The spoon packaging contains:

• Manufacturer details:
  JIEYANG JINPAUL CUTLERY CO. LTD. MEIPANGYANG, QIAOTOU VILLAGE, MEIYUN, JIEYANG CITY, GUANGDONG PROVINCE, CHINA
• Batch number for traceability: this information is available at the request of a consumer or competent authority and may be used to trace the origin of the item.

9.4. Placement of the Gift

9.4.1. The spoon is placed inside the packaging of the Promotional Product in individual protective packaging (a polypropylene bag), which provides:

• hygienic cleanliness before first use;
• protection against mechanical damage during transport; and
• preservation of the item’s presentation.

9.5. Instructions for use

9.5.1. Before first use:

• wash thoroughly in warm water with washing-up liquid; and
• dry with a clean towel.

9.5.2. Care:

• dishwasher safe;
• do not use abrasive cleaning products; and
• store in a clean, dry place.

9.6. Restrictions on use:

• Not suitable for use in a microwave.
• Maximum temperature for use: 100 °C.
• Not recommended for use by children under 3 years of age without adult supervision.

9.7. Information about the manufacturer of the Gift
JIEYANG JINPAUL CUTLERY CO. LTD. MEIPANGYANG, QIAOTOU VILLAGE, MEIYUN, JIEYANG CITY, GUANGDONG PROVINCE, CHINA Email: ken@jinpaul.com Mobile: (0086) 139 5015 8951
Importer: Sun Generation (UK) Limited, Market House, 10 Market Walk, Saffron Walden, Essex, England, CB10 1JZ, United Kingdom, email: enquiries@sun-generation.co.uk.

9.8. Quality guarantee for the Gift

9.8.1. The Organiser guarantees:

• the high quality of the materials used in spoon production;
• compliance with all applicable UK and, where applicable, EU safety standards;
• replacement of a defective Gift within 14 days of receipt of the complaint; and
• the possibility of submitting complaints within 2 years of the date of purchase.

9.9. Traceability

9.9.1. Each spoon has a unique traceability code, which includes:

• the production batch number;
• the date of manufacture; and
• the quality control report.

9.9.2. The above information is available at the request of a consumer and may be used to trace the origin of the item.

9.10. Responsibility of the Organiser

9.10.1. The Organiser bears full responsibility for:

• the quality and safety of the spoon provided as the Gift;
• compliance with all applicable food contact materials legislation;
• responding to consumer enquiries in a timely manner; and
• taking appropriate measures if unsafe items are identified.

 

10. Procedure for Submitting Claims Relating to the Gift

10.1. If defects are identified, including material defects, unsatisfactory quality or any issues relating to the safety of the teaspoon, the Participant has the right to submit a claim. A claim may be submitted, at the Participant’s choice:

• in writing to: Sun Generation (UK) Limited, Market House, 10 Market Walk, Saffron Walden, Essex, England, CB10 1JZ, United Kingdom; or
• by email to: enquiries@sun-generation.co.uk.

10.2. In the claim, the Participant must provide their details (first name and surname, postal address or email address) and the reason for the claim.

10.3. The Organiser will respond to a claim by post or email within 14 days of receipt.

 

11. Limitations and Liability

11.1. The Organiser shall not be liable for delays caused by events beyond its reasonable control, including, in particular, natural disasters, acts of war, blockades, fires, floods, changes in legislation or similar circumstances.

11.2. The Organiser shall not be liable for any disputes arising for reasons attributable to third parties except any other liability that cannot be excluded or limited under applicable law.

11.3. If a Participant breaches these Terms and Conditions or refuses to comply with them, that person shall lose the right to participate in the Promotion and shall not be entitled to receive any compensation from the Organiser.

 

12. Resolution of Disputes

12.1. These Terms and Conditions, and any dispute or claim arising out of or in connection with them, are governed by the law of England and Wales (or, where the Participant is resident in Scotland or Northern Ireland, the law of that part of the United Kingdom), and are subject to the jurisdiction of the competent courts.

12.2. The Organiser’s decision does not deprive Participants of the right to seek judicial review or use any other remedies provided by law if they consider that their consumer rights have been infringed.

12.3. All matters not regulated by these Terms and Conditions shall be governed by applicable UK law.